Protecting your privacy is important to us. Here you can find out which data we process as part of LEVEL UP YOUR RIDE, why we use it and how we protect it.
1. Who is responsible?
The controller responsible for processing your data is:
Pro Velo Switzerland
Birkenweg 61
3013 Bern
info@levelupyourride.ch
2. What data do we collect?
The data we collect depends on how you use LEVEL UP YOUR RIDE.
Level 1
You can complete Level 1 without creating a profile.
We collect:
Profile
After Level 1, you can create a profile.
We collect:
With your profile, we save your progress and unlock the next Levels.
Further information during the course
During LEVEL UP YOUR RIDE, we may collect further answers. These may include, for example, answers about your cycling knowledge and your self-assessment.
Prize draw
If you take part in the prize draw, we also collect:
We use this information to run the prize draw and send any prize you may win.
Technical data
When you visit our website, technical data may be collected. This may include:
The data collected by analytics and marketing services also depends on your cookie settings.
3. What do we use your data for?
We process your data for the following purposes:
LEVEL UP YOUR RIDE
We provide the quiz, save your progress and manage your profile.
Communication
We send you emails related to LEVEL UP YOUR RIDE. These may include, for example, information about the release of further Levels.
If you separately subscribe to a Pro Velo Switzerland newsletter, we also use your email address for this purpose.
Prize draw
If you take part in the prize draw, we use your information to run the draw and send any prize you may win.
Scientific evaluation
We may use data from LEVEL UP YOUR RIDE for scientific analyses. For these analyses, we use anonymised or appropriately prepared data.
Improving LEVEL UP YOUR RIDE
We analyse how the website and quiz are used. This helps us improve the content and user journey.
Advertising
With your consent, we use analytics and marketing services. These allow us to measure the use of our website and the effectiveness of our advertising.
4. On what basis do we process your data?
We process your data in accordance with Swiss data protection law.
Where consent is required, we ask for it in advance. This applies in particular to non-essential cookies and analytics and marketing services.
You can withdraw your consent at any time with effect for the future.
5. How long do we store your data?
We store personal data only for as long as we need it for the purposes described above.
Legal retention requirements may require us to keep certain data for longer.
If you have your profile deleted, we delete or anonymise the related personal data unless we are legally required to retain it.
6. Which service providers and partners do we work with?
We use external services for LEVEL UP YOUR RIDE.
Usercentrics Consent Management
We use Usercentrics Consent Management to manage your cookie settings.
Usercentrics stores your choices and the information required to document your consent.
Google Analytics
Google Analytics helps us understand how visitors use our website.
Technical data and information about the use of the website may be processed.
Google Tag Manager
Google Tag Manager helps us manage analytics and marketing services on the website.
Google reCAPTCHA
Google reCAPTCHA protects our forms against automated access, bots and spam. Technical data such as your IP address may be processed.
Meta Pixel
We use Meta Pixel for advertising on Facebook and Instagram.
With your consent, Meta Pixel helps us measure how well our advertising performs and understand how people use our website after seeing an advert.
Brevo
We use Brevo for emails related to LEVEL UP YOUR RIDE.
FHNW
The University of Applied Sciences and Arts Northwestern Switzerland FHNW supports the scientific evaluation of LEVEL UP YOUR RIDE.
For scientific analyses, we use anonymised or appropriately prepared data.
7. Is data transferred abroad?
Some service providers may process data outside Switzerland.
We ensure that the requirements of Swiss data protection law are met and that an appropriate level of data protection is in place.
8. How do we protect your data?
We protect your data with technical and organisational measures.
These include:
9. Cookies and tracking
We use cookies and similar technologies.
Technically necessary cookies
These cookies are required for the basic functions of the website.
Cookie settings with Usercentrics
We use Usercentrics Consent Management to manage your cookie settings.
When you first visit the website, you can choose which non-essential services you consent to.
Usercentrics stores your choice.
You can change your settings or withdraw your consent at any time.
Analytics and marketing services
With your consent, the following services may be used, among others:
Google Tag Manager helps us manage these services technically.
Providers such as Google or Meta may process personal data. Depending on the service, data may also be processed outside Switzerland.
10. What rights do you have?
Under Swiss data protection law, you have in particular the right to:
You can contact us with your request:
11. Newsletters and consent
If you subscribe to a newsletter, you can unsubscribe at any time using the unsubscribe link in the newsletter.
You can change your cookie settings at any time via Usercentrics.
12. Complaints
If you believe that we are processing your data unlawfully, you can contact the Federal Data Protection and Information Commissioner FDPIC.
13. Changes to this Privacy Policy
We update this Privacy Policy if LEVEL UP YOUR RIDE, our data processing or legal requirements change.
The version published on levelupyourride.ch applies.
Contact
Pro Velo Switzerland
Birkenweg 61
3013 Bern
info@levelupyourride.ch
Last updated: September 2026